Well some people just dont have the will power or anything and would rather hurt themselves to change their appearance. Not mentioning any names

LUCAS:Joe, I think its gonna be ok
JOE:What makes you think that?
LUCAS:Who knows where thoughts come from? They just appear.
Occupation - waitress at Anti-Social Pizzeria
Manager and owner of Anomynous Hotel.
Blind pugh - bar man
Velvet - Bar mans "assistant"