there was.

i was supposed to get the phone between 8 and 12. i had to go to the doctors to have examinations so i phoned up at 1pm saying "WTF"

dumb bitch i talked to in call 13 put on all the notes she had ordered me a phone, but she didn't do it.

poor woman on the help desk when i flipped and went freaking crazy had to phone up the couriers to check if anything had been checked to be delivered.

she investigated the matter and i explained to her how fucked off i was from all the pissing about and said that she would make sure there would be a guaranteed delivery to me the next day with a phone.

i have to call up again because one of my phone errors was to send texts to half my phone book so once i get my bill through i'm going to have to call up and say i want certain texts refunded to me. when i do, i shall be filing a complaint.